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CONTACT US

We'd Love to Hear From You

Have questions about booking a mess, or need help with your account? Our team is always here to assist you. Drop us a message!

Get in Touch

Whether you are a student looking for a mess or an owner looking to list your property, feel free to reach out to us directly.

Our Location

House 12, Road 4, Banani, Dhaka 1213, Bangladesh

Call Us

+880 1234-567890

Email Support

support@chatrabas.com

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Looking for quick answers?

Check out our frequently asked questions, you might find your answer there!

You can search for messes based on your preferred location in Bangladesh (like Farmgate, Mirpur, Banani, etc.). Once you find a suitable mess, click on "Book Now" and follow the instructions to secure your seat. You can pay the booking money online via bKash, Nagad, or bank transfer.

In most messes in Bangladesh, you are required to pay an advance equal to 1 or 2 months of seat rent. This security deposit is typically refundable or adjustable with your last month's rent when you decide to leave.

The meal charge is based on a "meal rate" system. The total cost of groceries for the month is divided by the total number of meals consumed by all boarders to find the daily meal rate. You only pay for the number of meals you have consumed.

It depends on the mess rules. Some messes include all utilities in the fixed monthly seat rent, while others charge separately for electricity, WiFi, and sometimes water/gas. You can see these specific details on every mess listing before booking.

Standard policy in Bangladesh requires you to give at least one full month's notice before leaving the mess. For example, if you want to leave in July, you must inform the mess manager by the end of May or the very beginning of June.

Guest policies vary from mess to mess. Generally, day guests are allowed, but overnight stays require prior permission from the mess owner or manager, and sometimes an extra nightly guest charge (e.g., 200-300 BDT) is applied.

Yes, most student and job-holder messes have a strict gate closing time for security purposes, usually between 10:30 PM to 11:30 PM. Late entries are usually discouraged unless you have informed the manager beforehand.

You can easily turn off your meals ("meal off") using the Chatrabas dashboard. Ensure you turn off your meal at least 12-24 hours in advance so the mess manager can adjust the grocery shopping accordingly.

Absolutely! The Chatrabas platform allows boarders to pay their seat rent, meal charges, and utility bills directly through Mobile Financial Services (bKash, Nagad, Rocket) or bank cards securely.

We take safety very seriously. All messes listed on Chatrabas go through a verification process. Many of our premium listed properties also feature CCTV surveillance, full-time guards, and strict managerial oversight to ensure a peaceful environment for studying.